Frequently asked questions
Do you have any questions? We have got you covered.
What kind of company information can I get?
Our report includes registration details, business scope, operational status, legal records, dishonesty listings, and any abnormal activities—helping you make informed trade decisions.
Where does chinverify get its data from?
We aggregate data from public government sources, verified business directories, and official records across mainland China.
Can I search using a company's English name?
Yes, but we recommend using the Chinese registered name or official registration number for more accurate results. English names may not always match legal entries.
What is the unified social credit code (USCC)?
The USCC is a unique 18-character identifier assigned to companies in China. It is the most reliable field for exact matches and official verification.
How recent is the data in each report?
All data points are updated in real-time or within 24 hours. We timestamp each report to ensure you know when it was last verified.
Will the company I search for be notified?
No. All searches on chinverify are completely private and anonymous. The company you look up will not be notified or alerted in any way.
What is the refund policy?
Due to the immediate access nature of this digital product, all sales are final and non-refundable.
How do I cancel my subscription?
You can cancel your subscription by visiting the billing page.
Can I change my plan?
Yes, you can change your plan at any time by visiting the billing page.
Do you offer a free trial?
Yes, we offer a certain number of free trials.